We Work With Any System.
Even the Closed Ones.

Some CRMs have open APIs. Some are a locked box. Either way, we get your automations running — without replacing what you already use.

If Your CRM Has an API — It's Automatic

Platforms like iRoutes, Jobber, and GorillaDESK have APIs that let us connect directly. New customer? We know instantly. Job completed? Automations fire. Everything stays in sync.

1

Customer Signs Up

On your website or in your CRM

2

API Syncs to BCA

Automatic, real-time, no manual work

3

Automations Fire

Welcome email, review request, referral invite

4

You Do Nothing

It all runs in the background 24/7

If Your CRM Is a Closed Box — We Work Around It

Some platforms don't have APIs, don't support Zapier, and don't let you connect to anything. Your data goes in and nothing comes out. Most people think they're stuck. They're not.

1

We Tap Your Website

Small script on your signup form catches every new customer

2

Data Goes Both Ways

Customer info goes to your CRM AND to our system simultaneously

3

Automations Fire

Same automations as open systems — nothing is limited

4

You Do Nothing

Identical experience. Your CRM never knows.

For existing customers — one-time CSV import

Almost every CRM lets you export a customer list as a CSV or Excel file. You export it once, we import it, and now we have everyone. Going forward, the website webhook catches all new signups automatically. You never do a manual import again.

How We Connect To Each Platform

API Available

iRoutes

Orders, Customers, Transactions API
  • Direct API connection
  • Real-time customer sync
  • Job completion triggers
  • Payment data access
API Available

Jobber

GraphQL API + Zapier + Webhooks
  • Direct API connection
  • Zapier integration
  • Webhook events
  • Full data access
API Available

GorillaDESK

REST API for customers, jobs, invoices
  • Direct API connection
  • Customer sync
  • Job data access
  • Note writing & tracking
API Available

ServiceWorks

API + third-party integrations
  • API connection available
  • Customer data sync
  • Job tracking
  • Integration support
API Available

Housecall Pro

REST API + Zapier integration
  • API connection available
  • Customer data sync
  • Job completion triggers
  • Payment tracking
No API — We Work Around It

Closed Platforms

No API, no Zapier, no Make.com — but we still make it work

What they DON'T have:

  • No public API
  • No Zapier connection
  • No Make.com integration
  • No webhook support
  • No QuickBooks sync

What WE do instead:

  • Website form webhook (catches new signups)
  • One-time CSV import (existing customers)
  • Independent email/SMS automations
  • Review requests without CRM
  • Payment follow-up via card processor

What Changes When You Add BCA

✗ Without BCA

  • New customer signs up — you manually send a welcome email
  • Service day coming — you text each customer individually
  • Card declines — you find out when the money doesn't show up
  • Want a Google review — you ask in person and hope they remember
  • Customer cancels — they're gone, no follow-up
  • QuickBooks — you enter invoices by hand
  • Holiday schedule — you send emails one at a time
  • End of year — no idea which marketing worked

✓ With BCA

  • Welcome email goes out automatically within minutes
  • 7-day, day-before, and day-of reminders — all automatic
  • Failed card? Auto-retry + 3-step email escalation
  • Review request sent automatically after every clean
  • Win-back sequence at 30, 60, 90 days — automatic
  • QuickBooks syncs every transaction — zero manual entry (coming soon)
  • Holiday notifications blast to all affected customers in seconds
  • Dashboard shows exactly which campaigns drive revenue

Everything That Runs Without You Touching It

These work the same whether your CRM has an API or not. Every single one is configurable — you control the timing, the message, and who gets it.

⚡ Customer Lifecycle Automations

Welcome Email Sequence

Multi-step welcome series — intro, what to expect, first service prep. Branded with your logo, your colors.

New Customer Onboarding

Automatic onboarding flow — payment confirmation, schedule confirmation, "what happens on cleaning day" guide.

Service Reminders (3-step)

7-day email, day-before email+SMS, day-of SMS. Each timing adjustable. Day-of or day-after model supported.

Service Confirmation

"Your bins are clean!" sent right after service with before/after photos if available.

Post-Service Follow-up

"How did we do?" check-in 24 hours after service. Catches problems before they become complaints.

Milestone Celebrations

Auto-email on 1-year anniversary, 10th cleaning, 25th cleaning. Makes customers feel valued.

📈 Marketing & Growth

Email Campaigns

Build and send email blasts to any customer segment. Spring promos, seasonal offers, area launches, announcements.

SMS Campaigns

Bulk text messages to customer groups. Day-of reminders, flash sales, weather delays — 98% open rate vs 20% for email.

A/B Testing

Test two subject lines. See which gets more opens. Send the winner to everyone else. Data-driven marketing.

Customer Segmentation

Group customers by plan type, route, city, engagement level, payment status, signup source. Target the right people with the right message.

Broadcast Templates

Library of reusable email templates — winter delays, price changes, route changes, holiday schedules. Write once, send forever.

Drip Sequences

Multi-step email flows that trigger automatically. One-time customer gets 3 follow-ups to convert to monthly. Set it and forget it.

Area Launch Campaigns

Expanding to a new neighborhood? Auto-blast your existing customers in surrounding areas with a referral offer.

Signup Source Tracking

Know where every customer came from — website, Google, Facebook, referral, flyer, door hanger. See which marketing actually works.

Campaign Analytics

Open rates, click rates, conversions, revenue generated per campaign. Know your ROI on every email you send.

⭐ Reviews & Reputation

Auto Review Requests

Google review request sent automatically after every clean. Configurable timing — same day, next day, after 3rd service.

Review Monitoring

Dashboard showing all reviews, ratings, response status. Know when a new review comes in and respond fast.

Review Boost Campaigns

Targeted email to long-term customers who haven't left a review yet. "You've been with us for a year — would you mind?"

🔗 Referral Program

Auto Referral Invites

After 3rd service, customer gets an invite to refer friends. Unique referral code, trackable link.

Referral Tracking

See who referred whom, which codes were used, who converted. Full pipeline: invited → signed up → cleaned → rewarded.

Auto Rewards

When a referral converts, both parties get their reward automatically — account credit, free cleaning, or custom reward.

💰 Billing & Payment Automation

Failed Payment Recovery

Card declined? Auto-retry once, then 3-step email escalation at 3, 7, 14 days. Recovers revenue you'd otherwise lose.

Card Expiration Alerts

Email customers 30 days before their card expires. Link to update their card. Prevents failed charges before they happen.

Prepaid Renewal Notices

Auto-notify at 5, 3, and 1 cleanings remaining. Renewal link in email. No gaps in service.

Auto Receipts

Payment processed? Receipt emailed instantly with invoice details, amount, card used, and next service date.

QuickBooks Sync (Coming Soon)

Every invoice, every payment, every customer — synced to QuickBooks automatically. Zero manual data entry. Ever.

Late Payment Reminders

Escalating sequence: friendly → firm → final notice. Configurable timing. Professional but persistent.

💪 Customer Retention

Win-Back Campaigns

Customer cancelled? Auto-drip at 30, 60, 90 days with a comeback offer. Configurable offers — % off, free clean, etc.

At-Risk Detection

Customer hasn't opened emails in 60 days? Flagged as at-risk. Auto-trigger a re-engagement email before they cancel.

Cancellation Follow-up

"We're sorry to see you go" email with a survey link. Understand why they left. Offer to fix it.

Upsell Automation

1-can customer after 6 months? Auto-suggest adding a second can. "Add a can for just $10/clean." Convert singles to doubles.

🌦️ Seasonal & Schedule Management

Seasonal Pause/Resume

Bulk winter pause with one click. Pre-season resume email. Pre-season card verification so you're not chasing payments in April.

Holiday Schedule Notifications

Garbage day delayed for a holiday? Auto-notify every affected customer with their adjusted cleaning date.

Weather Delay Alerts

Snow day? Send a mass notification to today's route customers in seconds. Reschedule automatically.

Spring Reactivation

Season starting? Auto-email all paused customers: "Spring is here — your first cleaning is scheduled for [date]."

Route Change Notifications

Moving a customer to a different route day? Auto-notify them with the new schedule. No phone calls needed.

Price Change Notices

Raising prices? Send a professional notice to affected customers with the new amount and effective date.

💬 Communication Tools

Sends From YOUR Domain

All emails go out as info@yourcompany.com — not from a third party. SPF/DKIM/DMARC authenticated. Inbox, not spam.

Open & Click Tracking

See exactly who opened your email, who clicked what, and who ignored it. Know your engaged customers vs your ghosts.

Bounce Detection

Bad email address? Flagged immediately. Dashboard shows all bounced emails so you can update them.

Template Library

Pre-built templates for every scenario — winter delays, welcome, renewal, referral, review request, price change. Customize or use as-is.

Custom Message Builder

Build your own email or SMS template. Use variables like {first_name}, {next_date}, {plan}. Preview before sending.

Communication Log

Every email and SMS sent to every customer — logged and visible in their profile. Full history, nothing lost.

📊 Dashboard & Reporting

Automation Proof Dashboard

"This week BCA sent 47 emails, recovered $189, requested 12 reviews, generated 2 new 5-stars." See exactly what you're paying for.

Revenue Reports

Monthly, quarterly, annual revenue with route-level breakdown. Know which routes make money and which don't.

Customer Health Score

At-a-glance view: how many active, how many at risk, failed payments, expiring cards, prepaid running out.

Accounts Aging

Who owes you money? 0-30, 31-60, 61-90 days. Click to see who, click to send a follow-up. Auto-scheduled reports.

Churn Tracking

How many customers cancelled this month? Why? Where are they going? Trend line shows if you're growing or shrinking.

Scheduled Reports

Set any report to auto-run and email to you — every Monday, first of the month, whenever. Wake up to your numbers.

40+
automations that run 24/7 without you touching anything

Ready to See It In Action?

Play with the live demo — 200 fictional customers, full routing, every automation visible.

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